Welcome to Reliable Tours and Travels. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any bookings or using our services.

1. Acceptance of Terms

By booking with Reliable Tours and Travels or using our website, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein.

2. Services Offered

We provide travel-related services including (but not limited to):

• Tour packages (domestic and international)

• Flight, hotel, and transportation bookings

• Visa assistance and travel insurance

• Customized travel itineraries

All services are subject to availability and confirmation.

3. Booking and Payments

• All bookings must be confirmed with full or partial payment as specified at the time of booking.

• Prices are subject to change based on availability, exchange rates, taxes, and surcharges.

• Final payment must be made before the travel date, as per the payment schedule.

• Failure to make payments on time may result in cancellation of services without refund.

4. Cancellations and Refunds

• Cancellation policies vary depending on the service and supplier.

• Cancellations made by the customer may incur charges.

• In the event of cancellation by Reliable Tours and Travels (e.g., due to unforeseen circumstances), a full or partial refund will be issued based on the situation.

• Refunds may take 7–21 business days to process.

5. Passport, Visa & Travel Requirements

• It is the traveler’s responsibility to ensure they have valid travel documents (passport, visa, permits, etc.) as required by their destination.

• Reliable Tours and Travels is not liable for delays or denials due to missing or incorrect documents.

6. Limitation of Liability

• Reliable Tours and Travels acts as an agent for airlines, hotels, transport companies, and other service providers.

• We are not responsible for any loss, damage, delay, injury, or inconvenience caused by third-party service providers or factors beyond our control (e.g., weather, political unrest, natural disasters).

7. Travel Insurance

We highly recommend that all travelers purchase comprehensive travel insurance to cover unexpected cancellations, medical emergencies, baggage loss, and other risks.

8. Changes to Itineraries

• Reliable Tours and Travels reserves the right to make necessary changes to tour itineraries, hotels, transport, or activities due to operational or safety concerns.

• Travelers will be informed of major changes prior to departure.

9. User Conduct

By using our website, you agree to:

• Provide accurate and updated information

• Not misuse or interfere with the functionality of the website

• Not engage in any unlawful activity or upload harmful content

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Reliable Tours and Travels and is protected by copyright laws. You may not use or reproduce this content without written permission.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of [Insert Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts of [Insert Location].

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Reliable Tours and Travels
Shop No. G4A, 1st Floor, Goawala Bldg., Opp. Fauziya Hospital, LBS Marg, Kurla (W), Mumbai – India 400 070
Email: maaz@reliabletours.in
Phone: +91 9867745191